Can you help if my insurance needs change during the policy term?

Yes, we can update your policy mid-term if your business grows, changes premises, or faces new risks. Just get in touch and we’ll make sure your cover stays aligned with your operations.

What if I want to cancel my policy?

You can cancel your policy at any time, although it's likely you will be charged a cancellation fee. We’ll explain any implications clearly and help you through the process if you choose to cancel.

What does the renewal process look like?

We’ll get in touch well in advance of your renewal date to review your current cover and make any adjustments. Our goal is to ensure your policy still reflects your needs and any changes in your business.

Do you offer site visits?

Yes, we regularly carry out site visits to better understand your business operations and risks. This helps us recommend the most appropriate and effective cover.

How will I receive my policy documents?

Your policy documents will be sent to you electronically for convenience, but printed copies are available on request. We're always happy to walk you through them if needed.

What happens if I need to make a claim?

If you need to make a claim, simply contact us directly and we’ll guide you through every step. We liaise with the insurer on your behalf to make the process as smooth and stress-free as possible.

FAQs

Call: 01245 265838

Get a Quote

Can you help if my insurance needs change during the policy term?
What if I want to cancel my policy?
What does the renewal process look like?
Do you offer site visits?
How will I receive my policy documents?
What happens if I need to make a claim?

Commercial Insurance Specialists

Contact Info

Callaway and Sons Insurance Consultants Ltd
56 New Writtle Street
Chelmsford
CM2 0SE

info@callaways-web.co.uk
01245 265838